Terms & Conditions

1. Introduction

Welcome to ku98, Bangladesh's trusted online casino and sports betting platform. These Terms and Conditions ("Terms") govern your access to and use of the ku98 website, mobile interface, games, sports betting markets, promotions, and all related services offered under the ku98 brand. By registering an account or otherwise using any part of our platform, you confirm that you have read, understood, and accepted these Terms in full.

ku98 reserves the right to update, modify, or replace any part of these Terms at any time without prior notice. Continued use of the platform following any amendments constitutes your acceptance of those changes. We encourage all users to review these Terms periodically to stay informed of any updates.

If you do not agree with any part of these Terms, you must immediately stop using the ku98 platform and close your account. These Terms apply to all players, regardless of the device or method used to access the platform, including mobile browsers, desktop browsers, and any ku98 application.

2. Eligibility Requirements

To register and use the ku98 platform, you must satisfy all of the following eligibility criteria without exception:

• You must be at least 21 years of age (21+ only). ku98 strictly prohibits access by individuals under the age of 21.
• You must be a resident of a jurisdiction where online gambling and sports betting are not legally prohibited.
• You must register only one personal account. Multiple accounts per individual are strictly forbidden and will result in immediate suspension.
• You must provide accurate, truthful, and current personal information during registration and keep that information up to date at all times.

ku98 reserves the right to request identity verification documents (KYC) at any time. Failure to provide requested documentation may result in account suspension or withdrawal restrictions. ku98 is committed to maintaining a safe, fair, and transparent platform for all eligible players.

3. Account Registration and Security

Creating a ku98 account is free and straightforward. You will be required to provide a valid email address, a username, and a strong password. All information submitted must be your own — registering on behalf of another person is not permitted under any circumstances.

Account Security Obligations

You are solely responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account. ku98 strongly recommends the following security practices:

• Use a unique, strong password that combines uppercase letters, numbers, and special characters.
• Never share your username or password with any third party, including friends or family members.
• Log out of your account after each session, especially when using a shared or public device.
• Report any unauthorized access or suspicious activity to our support team immediately at [email protected].

4. Deposits and Withdrawals

ku98 supports fast and secure financial transactions for players in Bangladesh. We accept deposits and process withdrawals through the most widely used local payment methods, ensuring convenience for players across Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, and beyond.

Deposit Policy

All deposits are credited to your ku98 account in Bangladeshi Taka (BDT). The following conditions apply to all deposits:

• The minimum deposit amount is ৳200. Deposits are typically processed instantly via bKash, Nagad, Rocket, and Upay.
• ku98 does not charge a fee for deposits. However, your payment provider may apply standard transaction charges.
• All funds deposited must be used for legitimate gameplay. Depositing funds solely to exploit bonuses or promotions without genuine play intent is considered abuse and may result in account suspension.

Withdrawal Policy

Withdrawals are subject to identity verification and compliance with our KYC policy. Once approved, funds are typically processed within 1 to 24 hours, depending on your chosen payment method. The following conditions apply:

• The minimum withdrawal amount is ৳500. ku98 reserves the right to verify the source of funds before processing any withdrawal.
• Withdrawals must be made to the same payment method used for the original deposit, where technically possible.
• Bonus-linked funds are subject to applicable wagering requirements before withdrawal is permitted. Please review individual bonus terms for full rollover conditions.

5. Bonuses, Promotions, and Wagering Requirements

ku98 offers a range of bonuses and promotional offers to both new and existing players. All bonuses are subject to the following general terms, as well as any specific terms outlined in the individual promotion:

• A welcome bonus is available to new players upon making their first qualifying deposit of ৳500 or more. Full terms of the welcome bonus are displayed at the time of offer.
• All bonuses carry a minimum wagering requirement (rollover) before any associated winnings may be withdrawn. The specific rollover multiplier is stated clearly on each promotion page.
• Free spins awarded as part of a promotion are valid for a period of 7 days from issuance unless otherwise stated. Unused free spins will expire automatically.
• ku98 reserves the right to modify, suspend, or terminate any promotion at any time. Abuse of promotional offers — including bonus abuse, arbitrage strategies, or collusion — will result in cancellation of the bonus and potential account closure.

Players may opt out of bonuses at any time by contacting our support team. Once a bonus has been activated and play has commenced, the associated wagering requirement cannot be removed without forfeiting the bonus balance entirely.

6. Responsible Gaming

ku98 is committed to promoting responsible gaming practices. We strongly encourage all players to set personal deposit limits, session time reminders, and to take regular breaks from gameplay. If you feel that gambling is negatively affecting your life, we urge you to contact our support team immediately for guidance on self-exclusion tools and external support organisations.

ku98 is an adult-only platform. All players must be 21 years of age or older to register and participate in any activity on the site. We have zero tolerance for underage gambling. For further information, please visit our Responsible Gaming page.

7. Prohibited Activities

The following activities are strictly prohibited on the ku98 platform. Engaging in any of the actions listed below will result in immediate account suspension, forfeiture of all balances, and may be reported to the relevant authorities:

• Using automated bots, scripts, or software programs to place bets or access platform features in an unauthorized manner.
• Money laundering or using the ku98 platform to conceal the origin of illegally obtained funds.
• Collusion with other players, game providers, or third parties to gain an unfair advantage over the platform or other players.
• Attempting to exploit software bugs, glitches, or errors for personal financial gain. Any winnings obtained through a known technical error will be voided.
• Registering multiple accounts or providing false information during the KYC process in order to circumvent platform rules or claim duplicate bonuses.

ku98 employs advanced fraud detection systems operating around the clock to identify and investigate suspicious behaviour. Any accounts found to be in violation of these rules will be closed without notice and any remaining balances may be permanently withheld pending investigation.

8. Intellectual Property

All content on the ku98 platform — including but not limited to text, graphics, logos, button icons, images, audio clips, game interfaces, software, data compilations, and the overall design and layout — is the exclusive property of ku98 or its content licensors and is protected by applicable intellectual property laws.

You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on our platform without the prior written permission of ku98. Unauthorized use of platform content may constitute a violation of copyright, trademark, and other applicable laws.

9. Limitation of Liability

To the fullest extent permitted by applicable law, ku98 and its affiliates, directors, employees, agents, licensors, and service providers shall not be liable for any indirect, incidental, special, consequential, or punitive damages — including but not limited to loss of profits, data, goodwill, or other intangible losses — arising out of or in connection with your access to or use of (or inability to access or use) the platform, any content on the platform, or any services offered through the platform.

ku98 does not warrant that the platform will be available on an uninterrupted, timely, secure, or error-free basis. Scheduled maintenance, technical disruptions, or circumstances beyond our control (including force majeure events such as natural disasters, civil unrest, or government-mandated restrictions) may temporarily affect platform availability.

10. Privacy and Data Protection

ku98 takes data privacy seriously. All personal information collected from users is handled in accordance with our Privacy Policy, which forms an integral part of these Terms and Conditions. By using the ku98 platform, you consent to the collection, use, and sharing of your personal data as described in the Privacy Policy. Our platform uses SSL encryption to protect data transmitted between your device and our servers. We never sell your personal data to unaffiliated third parties. For full details on how we collect, store, and process your information, please review our Privacy Policy.

11. Amendments to These Terms

ku98 reserves the right to amend these Terms and Conditions at any time. When material changes are made, we will endeavour to notify registered users via email or a prominent notice on the platform. The date of the most recent revision will always be displayed at the top of this page.

Your continued use of ku98 following the posting of revised Terms constitutes your acceptance of the updated agreement. If you do not agree to the revised Terms, you must cease using the platform and request account closure by contacting our support team.

12. Governing Law and Dispute Resolution

These Terms and Conditions are governed by and construed in accordance with applicable laws. Any disputes arising out of or in connection with these Terms or your use of the ku98 platform shall first be addressed through good-faith negotiation between the parties. If a dispute cannot be resolved informally within 30 days, either party may seek resolution through the appropriate legal channels. ku98 is committed to resolving any complaints or disputes in a fair, transparent, and timely manner. To raise a concern, contact our support team at [email protected].